SBI and Associate Banks Customer Relationship Executives recruitment – Total Nos. 1340
Online applications are invited from eligible Indian citizens for appointment as Customer Relationship Executives (PB) on contract basis for 2 years in SBI, SBBJ, SBH & SBT.State Bank of India (SBI), State Bank of Bikaner & Jaipur (SBBJ), State Bank of Hyderabad (SBH) & State Bank of Travancore (SBT) wish to recruit bright, relationship building and energetic Customer Relationship Executives (CRE-PB) having flair and experience for marketing banking products to their Personal Banking Segment Customers.
The eligibility criteria (as on 01.11.2008) and other details, relating to the post, are as under-
AGE : The minimum age for the post is 21 years and maximum 28 years. (Relaxation in upper age limit for SC/ST/OBC/PWD Category candidates is applicable as per Government of India Guidelines). As the job involves extensive outdoor travelling, only one arm affected (L or R) or one leg affected (L or R) PWD candidates, if their mobility is not restricted, may also apply.
Educational Essential :
Qualifications
i) Graduation in Arts/ Science/ Commerce with 50%marks.
ii) Knowledge in Computers (Ms-Office i.e. Ms-Word, Ms-Excel, ppt, use of Internet Surfing etc) is essential.
Preferred : i) Any additional Degree or 2 years Post Graduate Diploma in Business Management with Marketing/ Financial Management subject from recognised university.
Or
Certified Financial Analyst/ Chartered Accountant/ Certified Financial Planner from recognised bodies.
Or
Diploma in Management with Marketing / Financial Management subject.
ii) Candidates who possess AMFI and IRDA certificates, other wise conditions laid down in para 2 of General Information (GI) will be applicable.
Proficiency and fluency in English will be a pre-requisite and this will be tested during the course of personal interview. Knowledge of Hindi would be an added advantage.
EXPERIENCE : Candidate should have minimum two years field experience in the marketing of Financial products and services for Banks, Mutual Funds, Insurance companies, NBFCs etc. Additional experience
beyond 2 years will be preferred. Telemarketing experience and agency of Mutual fund / LIC / GIC will not be counted as experience.
Remuneration – Rs. 3.00 Lacs p.a. on CTC basis of which, Fixed Pay (70%) and Variable Pay (30%) subject to achievement of a specific targets.
Selection
STAGE 1
Candidates will be called for written test / online test at selected centres i.e. at Ahmedabad, Bangalore, Bhopal, Bhubneswar, Chandigarh, Chennai, Guwahati, Hyderabad, Kolkata, Lucknow, Mumbai, New Delhi, Patna and Cochin. The bank however, reserves the right to add, delete or allot any centres at it discretion. The test will be objective type covering topics of
English language, General Knowledge and Computer. This test will be of qualifying nature. The marks secured will not be added for final selection. Candidate have to score minimum qualifying
marks in these papers. The question paper will be bilingual i.e. in Hindi & English. The marks obtained in these papers will not affect the merit list.
Stage 2: The candidates scoring high enough in the test will be called in the ratio of 3:1 as per, the Bank’s decision, for interviews at different LHO centres. 75 marks have been alloted for interview, 16 marks for additional qualifications and 9 marks for experience. Those candidates, who score minimum 40% (35% for SC/ST/ PWD) marks out of 75 marks in the interview as well as out of total 100 marks i.e. interview additional qualification and experience marks and also fullfilling the eligibility criteria, will be considered
for drawing of merit list. Merit list will be drawn up based on interview, qualifications & experience marks. Candidates will be selected (category wise) in descending order of merit based on the vacancies.
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Customer Relationship Executives, SBI, State Bank of India
